Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Tudor. 0800 953 9500. If it's in modem mode then that's normal. Please advise. Mumfordd04. All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. Blue flashing light for 2 days now. The pod light blinked for 10 mins then stopped showing that it is connected and the ethernet works on it. The network says that Intelligent WiFi Plus can make a home network up to three. some help would be really appreciatedWe would like to show you a description here but the site won’t allow us. Slow internet connection problems can be frustrating, so we’re here to help you get things back up to speed. - pressed reset button for 15 seconds. I have tried the pinhole reset. So regarding the light, the box should still be working fine however do keep us posted if you do run into any issues. I’ve checked all the connections and they all seem ok. I have a Hub 3. Finally, navigate to the admin settings and reboot your Virgin Media box. I checked my router and it has a flashing blue light. Here’s what each one means. 10 REPLIES. After it, navigate to the Admin settings and restart your Virgin Box. Hub 4 lights keep coming on and off. Your network has been fixed Otherwise noth. . Another potential fix for the flashing green light problem is resetting your Virgin Media hub. The three lights on the front of the router indicate the status of your internet connection. 0 has got a constant orange light and our internet is working intermittently. 19-05-2021 10:33 - edited 19-05-2021 10:35. Wait at least a full minute for the router to reboot. on 13-06-2023 11:34. Welcome to Sim UK. The three lights are: Power, WAN, and Ethernet. Just keeps resorting back to flashing green. Hi clairelb444, Thank you for reaching out and welcome back to our community, sorry to hear your Router light is Red and that it appears to be hot, so I can help I will send you an invite into a private chat, once received please click on the purple envelope to accept. Hi! The red light has been switched on on my hub for months. The Power Light: This light should be a solid green when the router is powered on. Any attempt to reset or hard reset it have failed and. Your Hub 4 has four lights and the configuration that they represent on your hub shows you exactly what is going on with your current network status. Everything is still working fine at the moment. You need to move your Pod nearer to the Hub so it can resync, and move it back. All in one super nifty tool. The Hitron router has a range of lights that indicate the status of the connection. The Virgin Media Hub 5 is a router which provides broadband and internet connectivity to customers. Blue led light on virgin modem?The Hub3 is known to be plagued by low quality LED's that can fade over time from white through 50 shades of yellow/orange. . Connect the Hub’s power cable with the blue tab. This process can start again if there’s lots of interference. Thanks 4 helping. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. Luckily everything is currently working. The power-indicator LED on the right, and then the "network connection" warning in the middle. The hub is not in sunlight or near a radiator, it is sitting on a solid shelf and 20cm clear of nearest object. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. Check if the router is connected to the CMTS by looking at the green arrow in the upper right corner. Understanding Your Router Lights. To reboot: press the button and hold it for less than five seconds. Go to solution. In the Wi-Fi settings, you will be able to see both 2. Make sure that the cable is well connected to the splitter. and tells you of more local issues down to street cab/ postcode level. on 09-08-2022 09:04. This flashing green light indicates that the Hub 3 is connected and operational. Virgin Media Router Lights Explained Virgin Media routers are equipped with a range of lights that indicate their status and the status of the network connection. This means that the Hub is probably switched off, or the wall plug is, or both. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. 22-03-2022 09:31. If it's in modem mode then that's normal. These Hubs are equipped with LED lights. Solved: My Wi-Fi dropped so i restarted the router but I’ve now had a blue flashing light. 1. Good morning, My Hub 3 is showing a solid red light, is VERY warm to the touch, the TV glitches occasionally and the Wi-Fi is lost randomly on differing devices. Did you mean: Virgin Media Community. There are separate lights for the 2. It is associated with a range of communication services, such as voice and data, offered by Virgin Telco. Started yesterday and mega slow internet. Understanding the TiVo box lights. Checking the Indicator Lights. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Options. on 16-02-2023 20:29. For the last 2 days our Superhub 3 has the constant deep orange/red light where this used to be white. Some users have had similar problems after an update and then the problem goes away after another update. The router is well ventilated, and it has been in the same place for over five years with no issue. Share with friends. Red Light. Green Light. Despite occasional problems, Virgin Media has deployed these hub units because they are easy to use and relatively reliable. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. Had the hub for a good few years. If the Hub is working okay, just leave it. On the hubs 4 and 5 a red light means there’s an issue with the cable connections. on 01-12-2022 23:05. Hi, My virgin WiFi Hub 3. media hub is showing an orange front light instead instead of the usual white one. 168. If this fails to resolve, then choose. I've worried because the posts all say there is a risk of overheating, and also because I'm online all day for professional reasons so can't afford an outage. This simple. Flashing White – Connecting to Virgin Media network. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button for 30. Options. . solid white light on the hub 4 and the router is completely unresponsive after a power cycle and attempting to perform a reset via the reset button. Yesterday two Virgin engineers replaced our previous hub with a Virgin Hub 3. viczig. All wifi devices will need reconnecting to the best SSID at each location. Hello, everybody, i have question regarding my router and internet, i have set my router and tv box up and i have the virgin 360 box and my router light has been orange since i set it up 2months ago, it says in the set up guide the light should be white which mean everything is running right, does the orange light mean i. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Networking and WiFi. Do a simple reboot switch off at the mains for 15 sec and. As a customer of this service, you may be entitled to a credit refund. Won't connect. Is the hub hot when you touch it . The white power light will come on and the arrows will be flashing amber or red. In this article,. Virgin Media Hub 5 Lights. Not any SSID’s being broadcasted. Options. All in one super nifty tool. Don’t worry, it happens to the best of us. Hitron router guide. Options. Green flashing is a firmware update in progress. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. The white power light turns on when the seat is turned on, indicating that the appliance is in use. It’s like a. Make sure you use the wifi one for devices connecting to the wifi and the settings/admin one to access the Hub. The virginmedia connect app does nothing in regards to the connecting of the pods. No lights are on. 4. Enjoy your box sets, catch up and live TV anywhere you’re online in the UK, plus enjoy your recordings whilst at home. Ive tried disconecting all of the cables and rebooting the device but the - 5280311. 11-02-2023 13:45 - edited 11-02-2023 13:47. Options. 3. Launched almost a year ago now, the redesigned Hub 3. The power light of the Virgin Media Hub 3. on 14-03-2023 08:17. 1 ACCEPTED SOLUTION. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. Get the Hub ready by connecting the wires. White power light is on and Internet lights are blue. Here is a handy guide to the light on your Hub 5. Hi there @taz1uk, welcome to our forum and thanks for your post. My Tivo V6 box has 3 lights: The Power/Status light to the right of the Virgin infinity symbol and two small lights to the left of the infinity symbol. Since Friday morning I have been having intermittent issues with my internet/hub 4. Options. And with our 500GB TiVo box you can record around 250 hours of standard TV or around 50 hours of HD TV. User reports indicate no current problems at Virgin Media. Not applicable. meaning you can add and drop them with no more commitment. Plug each one into a mains socket and switch on. Virgin Media Hub 4 Lights and Their Meanings Solid White Red Light Dim White Light Green Light Blue Light Flashing White Slow and unresponsive internet. A flashing green light on a Virgin router indicates the device is downloading and installing a firmware update. Hey I’ve just set up my new broadband Hub 3 router and although I can connect to the device, the display is an orange light instead of white. I have called customer service 3 times now as our internet keeps dropping off and everything keeps saying buffering on the on-demand so I call them and spent an hour of a lady saying she was doing something don't no what as she was not speaking and now the white light keeps pulse on and off slowly and. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. on 14-11-2022 10:44. It could be that there is an interruption in the connection, a fault in the line, or a problem with the box itself. If the power button is flashing amber, your hub is in recovery mode. Normal working, anything between white to yellow to orange. Any advice guys. Step 1: Look at the back of your modem. We’re updating your 360 box from today. As per installation guide it should be a solid white light, however, it is continously showing an orange light. Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the. Options. 02-02-2023 02:25 - edited 02-02-2023 02:25. Hub 3. If the Hub is working okay, just leave it. Virgin Media Forums Agent Carley 0 Kudos Reply. Virgin Media. My virgin WiFi Hub 3. · 19 days ago. • Turn the power switch off on the back of the Hub. If nothing shows on there, try calling it in as a fault (free on 150 VM line. The table below shows the meaning of the lights: Green. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. Light flashes when a signal is received from the remote. not sure if it’s in the right place. There are a few things you can try to fix this issue: First, check to see if there are any scheduled maintenance windows or outages in your area. It has it for about 30 minutes and then turns solid white but no devices can connect to it. Try the “check service,” Area status webpage" (link at top right of this forum), also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. It used to be solid white, but now it's mostly solid orange and sometimes it turns solid red, then it can becomes white for a while and so on. Thank you. my router has had a red light on for over a week now. The box should reboot, the power button will turn blue, and it should reset and boot up normally. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. Thanks for the reply. 0 Model VMDG505 / TG2492LG-VM, and modified the connection to our phone network to run through the hub. Go to solution. Hub is in open space, on a shelf and when checking the router dashboard it's not overheating either. Hi there - got a constant very dark orange almost red light on my hub for the last few days. Virgin media hub 3 lights meaning; Virgin Media is one of the leading telephone operators in the UK. Lights on hub. Finding out how to setup your Hitron router with our help and advice. Installing new equipment, such as a new router or set-top box. However, then my wifi stopped working. If you are using WiFi you may also find this light comes on if the WiFi connection is lost. After it, navigate to the Admin settings and restart your Virgin Box. I recently upgraded by bandwidth and a hub 5 arrived today. Hi, sorry my first post…. Virgin Media logo, on the Super Hub 2 it says WPS and on the From top to bottom, this is what the other lights on the Super Hub mean: The “Traffic” light: If this is twinkling blue or green, everything’s working. With 6 recording tuners, the chances of there being a problem with clashes are vastly reduced. I have tried: Turning off 5ghz on the Hub settings - and tried to just use 2. Stable Red – Cable. Flashing lights and nothing further on tv. The red light light can pop up on a number of occasions. . I am so sorry to hear you are affected by a red light on your hub. The hub flashing red light. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. I do not work for VM. Power Light: This light will be blue when the box is switched on. Alternatives to Super Hub 2 routers. You could also connect the Pod via ethernet cable as a backhaul, and this will negate the need for the Pod to be close to the Hub. I’ve got the hub 4 and recently been having constant flashing white lights randomly everyday. Options. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. just in the past hour my HUB 4 decided to develop the white light of death. 0 provides essential information about the device’s power status. I have checked all connectors, unplugged, reset the router and the light is still red. Faster Virgin Media broadband. Persistent green lights. 4 and 5 GHz wifi bands by renaming them in the settings In the settings, find and switch off "channel optimisation" and "Smart wifi” and “ apply and save the settings. To disable WPS, open the router’s settings on your web browser (192. no other lights or indicators just the red light bar. As this means that we now need to leave the hub switched on permanently, today I rearranged and tidies the cabling for our IT equipment. As the setup guide advises a white light display to show the connection is correct I wanted to check if this is an initial setup disfunction or whether it ind. Hi @Bull76, Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're seeing a yellow flashing light on your Hub! I've taken a look at our systems and I can see some issues with both Upstream and Downstream power levels. The do's and don'ts. Options. Get these exclusive benefits for being with both Virgin Media and O2. If there is an issue with your Virgin Media account, you might see a red light. Hey Steven, I'm still having issues but it's not consistent in the times that it's not working so I can't guarantee that the issue will be there when the technician arrives; meaning if it's working when they arrive then I will be charged £25. It hasn't been moved since i've had it (several years. intermittent. Please pop back to us at your earliest convenience and we'll do our very best to help. Switch on the power button. Pairing in AP mode and EZ Pair (on the bulbs - no option on the plugs) Turning off smart Wi-Fi/Channel Optimisation. If the TV box feels hot, let it cool down completely, and remove anything that’s placed on top of the. I've not noticed anything is the way of connection drops either by ethernet able or wifi but the. Virgin Media Hitron Router LightsIntelligent WiFi technology is what makes our Hub 3, 4 and 5 so fast and reliable. Joining in. Next. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. 5x red flashing light. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light I need help to get my job 4 back up and running Has anyone had this problem before?The only way it works now is to connect it via Ethernet cable. Full Playlist Here: think this just about says it all. on 20-02-2023 09:26. The orange (amber) is just the LED showing it's age, they do tend to change colour, the same with the lights on the hub 3. Virgin Media Router Two Green Arrows Flashing. No matter what I do the original pod won’t connect to the hub wirelessly. The Ethernet port speeds are very good, with up to 1 Gbps of download speed and 200 Mbps of upload speed. White power light is on and Ready light is off. Please follow the below steps. Start by checking the power light. My samsung galaxy s i9000 connects to my virgin media super hub but without internet access. Select the network you wish to connect to and enter the Wi-Fi password if prompted. Hi all, can anyone please let me know all what is included in this bundle, and how much would you expect to pay approx. Connect the white cable properly to the Virgin media wall socket. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. Virgin Media, your CMTS provider, must reset your connection if it is not working. Options. 1) Access your hub on 192. I have checked the service status in my area and it says no issues. these are from yesterday and today. This can last for anywhere up to 10 minutes, before a dimmed white light indicates that it’s ready. For example, with a Hub 3 device, a flashing red light means your device is on but your WiFi. The lights cycle through green while its starting up then sit on white when its on and working, of its doing anything you'll see the other lights come on temporarily, WiFi light flashs when it's connecting to WPS or comes on for a bit if a new device gets connected, the arrows come on when it's getting an update usually. Options. Options. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. I checked my router and it has a flashing blue light. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. It’s not service affecting. I have a solid red light on my hub, it's hot and I can smell a burning plastic smell. Now when I got home today I was met with no internet and a Red - 5239893. Neither of the 360 boxes suffer from any issues. and tells you of more local issues down to street cab/ postcode level. 0 is constantly showing orange light. Wi-Fi Bands Getting the most from your Wi-Fi. I don't know what the other small light is for. If the Virgin Media button is glowing a purple colour, it means that your Super Hub is in Modem Mode. Follow these steps to reboot a Virgin TV box: Turn the TV box’s power off at the wall socket. All wifi devices will now need reconnecting to the best SSID at each location. When phoning choose the option to report a fault, then ignore all the options offered and you should then be placed into a queue. 0 Kudos. Hello Ewelina1, many thanks for reaching out on our help forums and for your first post here. 0 is constantly showing orange light. My hub 3 is showing a solid red light instead of a white light and it keeps dropping connection intermittently I’ve tried the pinhole reset and turning off and on but still showing solid red light is there anything I can do. Tudor. I am going to send you a private message. Select your Virgin Wi-Fi network from the list of available networks. 1 ACCEPTED SOLUTION. Do this now if needed, as it's a £25 fee if done later. I have no idea what the problem is (there isn’t one according to the virgin media status page) and. Sorry to hear there are some issues with the hub, due to the red light we'll need to arrange an engineer visit. Hi, hub 3 has the solid red light that a lot of people have been experiencing on here. wifi speed is what it usually is. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Here’s what each one means. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsHi @ol6556 . Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. However, there's two ways. Virgin media hub 3 lights meaning; Virgin Media is a major telephone and broadband provider in the UK. Go to the Network & Internet settings of your device. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. Joining in. I have had a solid red light on my hub for over a week. On our wavelength. It is a unique code used to identify specific services and products. Flashing Red – Telephone connection issue. Flashing green arrows. Options. 1Gb. Virgin Media. The CPU (Intel Puma 6) controls the LEDs (not shown on the diagram) and thus the red LED. White power light is on and Internet lights are off. We've cancelled your technician 2. However, from time to time, some of these services may encounter technical issues. Virgin Galactic notched its third commercial spaceflight, launching three paying customers on a roughly 90-minute flight that briefly touched the edge of space. Flashing White – Booting/Connecting. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? Blue and red light on virgin box mean Wi-fi smart tv finds the virgin mifi in the network scan, asks for wpa-psk password. I think the V6 was just an unlucky victim - the red button wouldn't work (and may lock up for a while) without a working broadband connection. Please report back with the result. I have two main 360 boxes. I followed all the instructions in the forum: switching it off for a while to cool down, we have done to pinhole reset fir 30 seconds. Simply test your broadband service, and if we find an issue we can help with a fix online. Blinking blue wan light on virgin hub. Solid Red – Internet connectivity issue. zaenapill. Hello. Options. They change to white when the connection is re-established. Stable White – Connected. Installing a Replacement router. Accordingly, flashing arrows on your Virgin media box can be a sign that there is a problem with the network or signal. So my virgin hub has been working fine for ages but all of a sudden a few days ago the light bar went red instead of white. The hub does not feel overly warm and it sits on top of my desk with air circulating freely round it. Red flashing arrows is an indication that the box has lost the connection to your Virgin hub & hence the internet. Superhub 3. I have seen similar posts on the boards and have followed all instructions. I have subsequently tried rebooting it and also resetting it. Hi, my hub3 has had a solid red light for the past week or so instead of the normal white light. Red. Use this button to reboot or reset your router to its factory default settings. Ganzino. I have tried a pinhole reset twice now but the light remains orange. not sure if this is normal or not. Looks like it may need changing. In response to Jodi_S. The switchover process includes: Transferring your existing Virgin Media services, such as TV, broadband and phone services. What do the Colours mean on Virgin hub? It is possible that the internet is out of range or there is no internet at all. perhaps the hub is not been added to your account. 2: Press "info" from a live channel and scroll to the bottom panel. We would like to show you a description here but the site won’t allow us. Are there any tests that forum staff can run to check whether the router is working correctly. I have tried to reset it, pressing the tv button with the rewind button. I called Virgin Media and tried everything it asked me to do, that is, turned it on and off at the wall; checked all cables, switches etc for loose connections; pressed reset button. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. But in most cases, a green light will mean something else depending on which light is green. you would have to do self help or call customer service. is there a problem with the connection or is th. A flashing red power light signals that there’s an issue that needs addressing. Tried re booting and still constant red light. Hi @Kamila81. 1: Look in My Shows for anything with the red "R" symbol at the top. I have a new virgin 360 remote, it has stopped working, and only just flashes white. Modem mode = Magenta, which can appear red. 1 & 2 Wireless. Attach everything back on with 2 minutes to spare. Hi @Nigel_F, If you ever experience a red light on the front of your Hub 3 when in router mode, please follow these steps regardless of the router being hot to the touch. Why is my Virgin Media light orange? There is a light on the Hub 3. This worked! Thank you. If no area faults found: The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. The hub’s network log is monitoring the broadband connection between the hub’s built in cable modem and the CMTS, it has nothing to do with wifi, which is the wireless network in your house between the hub and your own devices. It is in an airy space; I've reset; I've rebooted and turned off for 10 minutes. As you connect the power supply to the wall and the Virgin Media Hub 4, ensure it is tightly bound. Virgin Media employs around 12,000 people directly in the UK and is part of.